News and Updates

Specialised Vehicle Options' News and Updates

SVO celebrates national award win

SVO (Calne) Limited is celebrating winning an award for its work with Motability Operations, the business behind the Motability car, powered wheelchair and scooter schemes for disabled people. The accolade, awarded at the sixth annual Motability Supplier Awards, recognises excellence, efficiency and innovation.

Rob Pithouse accepted the winning award for Adaptation Partner on behalf of SVO, who were highlighted by Motability Operations as one of the businesses supporting the service provided to over half a million Motability customers in the UK. With award wins and commendations ranging from those for individual car dealers and car manufacturers, to specialist businesses that convert cars to make them wheelchair accessible, the awards celebrate the diversity of the Motability car, powered wheelchair and scooter schemes.

Mike Betts, chief executive of Motability Operations, commented: “The Motability Scheme delivers a service that enhances the lives and opportunities for disabled people and their families. The Supplier Awards recognises the performance and consistent excellence across the different types of businesses and people who deliver that service to our customers. Ranging from those involved in face-to-face customer service, to those who deliver the behind the scenes logistics of the scheme, all winners and commended businesses and individuals are united by their high standards.”

SVO (Calne) Limited was particularly highlighted by the judges who said - "To win the Adaptation Partner award, SVO was recognised by judges for its additional touches to customers such as accommodating requests free of charge where others may seek additional payment, strong reliability records, and the engineering skills of its personnel. A small and specialist business, SVO was praised for finding cost effective solutions and adjustments that really make an adaptation work better for a customer and responsiveness to customers based in the most remote locations."

As well as the award for Adaptation Supplier there was a further 13 awards presented at a business session hosted by broadcaster Huw Edwards on 8 July 2011. In addition to one winner in each category, there were also commended businesses and individuals.

Celebrating their Motability Supplier Awards win, Rob Pithouse from SVO, said: “To win a Motability Supplier Award in the Adaptation Partner category is simply fantastic, particularly against the stiff competition that the awards are renowned for. SVO is thrilled to have this professional recognition and an award-winning partnership with Motability Operations.”

Motability Operations manages the worry-free Motability Scheme for disabled people and their families. Anyone who receives the Higher Rate Mobility Component of the Disability Living Allowance or the War Pensioners’ Mobility Supplement can exchange this monthly payment for a brand new car, powered wheelchair or scooter through Motability.

For more information on Motability call 0800 093 1000 or visit www.motability.co.uk.

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